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office (801) 302-1285
fax (801) 302-1330

Parts & Services

Spring Repairs

Gibbs Products manufactures high quality rope grabs, but occasionally a spring will break. If this occurs during the warranty period (one year from date of purchase) please contact your dealer.

For out of warranty spring repairs Gibbs Products Inc. recommends that you send us your ascender for a factory spring replacement. The fee for this service is $15.00 and includes shipping back to you. (Continental US Only)

Send Ascender to:
Gibbs Products - Spring Repairs
1259 W Wasatch Downs Dr
South Jordan, UT 84095

We accept VISA, Master Card and American Express or you can send a check. Please be sure to include the return shipping information and a brief description of what services you require.

Spring Repair Kit

We also have a spring replacement kit available for the ½” (11mm to 13mm) ascenders. If you are handy with a drill and a few hand tools you can replace the spring and cover with a cable spring. The cost for this kit is $10.00 (Continental US shipping included)

There is no spring replacement kit for the larger ¾” (14mm to 19mm) ascenders.

Additional Parts

The following additional parts are available for purchase from Gibbs Products:

  • Replacement pins are $25.00 each
  • Replacement ½”cams are $25.00 each
  • Replacement ¾”cams are $30.00 each

We accept VISA, Master Card and American Express or you can send a check. Please be sure to include the return shipping information and a brief description of what services you require.

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